Privacy Policy

Website: https://makeoverbyvertika.com
Business Name: MakeoverbyVertika

At Makeover by Vertika, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our services.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Booking details (event date, location, service type)
  • Payment confirmation details
  • Messages sent via contact forms, WhatsApp, or Instagram

We only collect information necessary to provide our makeup services and training programs.

2. How We Use Your Information

Your information is used to:

  • Confirm bridal and makeup bookings
  • Respond to inquiries
  • Process advance payments
  • Provide course details
  • Improve customer experience
  • Send service-related updates

We do not sell, rent, or trade your personal information to third parties.

3. Payments & Advance Booking

For bridal and event bookings, advance payments may be collected via:

  • UPI
  • Bank transfer

We do not store your debit/credit card details on our website. Payments are processed securely through trusted payment providers.

Please note:
Advance payments are subject to our cancellation and refund policy.

4. WhatsApp & Instagram Communication

If you contact us via WhatsApp or Instagram:

  • Your contact details and messages may be stored for service communication.
  • These platforms have their own privacy policies.
  • We are not responsible for how third-party platforms manage your data.

5. Comments

When visitors leave comments, we collect the data shown in the comment form, along with IP address and browser details to prevent spam.

An anonymized hash of your email may be sent to Gravatar to display your profile image.

6. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies may store:

  • Comment form details
  • Login preferences
  • Basic browsing behavior

You may disable cookies in your browser settings.

7. Media Uploads

If you upload images, please avoid uploading images with location data (EXIF GPS). Visitors may download and extract location data from images.

8. Embedded Content

Pages may include embedded content (Instagram posts, YouTube videos, etc.). These websites may collect data and track interactions according to their own policies.

9. Data Retention

  • Comments may be stored indefinitely.
  • Booking details may be retained for accounting and legal purposes.
  • Registered users can view or edit their personal information.

10. Your Rights

You may request:

  • A copy of your personal data
  • Deletion of your personal data (except where legally required to retain it)

To make a request, contact us through our website.

11. Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access or misuse.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.